General Information

 

1. Delivery Location

Items offered on our website are available for delivery to addresses in [UK]. We also accept orders from international customers. We also use the traking and signed service. To find out if find out if this service is provided for your country please click here.  

 

2. UK Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [30] business days of the date of your order. Business day mean Monday to Friday{Mid-day}, except holidays. Please note we do not ship on [Sundays]. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

Couriers may require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit, a calling card will be left with the courier’s contact number to arrange re-delivery.

 

3. UK Delivery Instructions

If you pre-order goods with a launch date, then we will reserve your goods and hold the whole order until the day before the launch date. The pre-ordered goods will be despatched via Express delivery the day before the launch date if delivery is within the UK.

 

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.

 

5. Damaged

Items in Transport If there is any damage to the packaging on delivery, contact us immediately at [info@anewlyfe.org].

 

6. Questions

If you have any questions about the delivery and shipment or your order, please contact us click here